Exit row passengers must be willing, and ______ to perform exit duties

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The main idea is that exit row passengers must be both willing and physically able to help in an emergency. Being able means having the physical capability to perform the exit duties, such as operating the door, removing an obstacle, and guiding passengers to safety without delay. This goes beyond simply wanting to help; it requires being physically capable of doing the tasks involved.

Willing is already stated, so adding it again isn’t necessary. Trained or qualified would imply formal instruction, which isn’t a standard requirement for passengers in an exit row. Therefore, the best completion is “able,” capturing the necessary combination of willingness and physical capability.