If equipment is missing or inoperative, to whom should FAs report immediately?

• A. Captain
• B. Dispatcher
• C. Maintenance Supervisor
• D. Security

Answer: (A)

Missing or inoperative equipment is a safety concern that must be addressed by the person in command of the flight. The Flight Attendant should report immediately to the Captain (the Pilot in Command), who is responsible for the aircraft’s safety and for deciding whether the flight can proceed, needs to be delayed, or requires maintenance support. The Captain will then coordinate with maintenance or dispatch to resolve the issue as needed. The dispatcher handles ground operations and scheduling, maintenance is brought in to fix or replace equipment, and security isn’t the channel for routine equipment malfunctions.