When must FAs not contact the flight deck?

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Multiple Choice

When must FAs not contact the flight deck?

During taxi, takeoff, and landing, pilots are focused on controlling the aircraft and completing critical checklists. The sterile cockpit concept means nonessential communications are kept to a minimum during these busy phases to prevent distraction. Flight attendants should not contact the flight deck unless there is an urgent safety or operational issue that requires immediate captain or first officer input, or unless the flight crew themselves request contact. This is why the answer includes all three phases with the exception for urgency. Choices that limit contact to only one phase aren’t correct because the restriction applies to all three critical phases, not just one.

During taxi, takeoff, and landing, pilots are focused on controlling the aircraft and completing critical checklists. The sterile cockpit concept means nonessential communications are kept to a minimum during these busy phases to prevent distraction. Flight attendants should not contact the flight deck unless there is an urgent safety or operational issue that requires immediate captain or first officer input, or unless the flight crew themselves request contact. This is why the answer includes all three phases with the exception for urgency.

Choices that limit contact to only one phase aren’t correct because the restriction applies to all three critical phases, not just one.

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